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January 19, 2012


John Dunn

With passing time, these warnings and interruptions have returned although they're not as frequent as they once were.

Can anyone offer a suggestion for how to deal with this?

Thank you.

Howard Edelman, Edelman Business Systems, LICN

Today, since Adobe Acrobat Reader is on just about everyone's pc, it has become an attack point for hackers. When a weakness is discovered in it, the hackers will create an exploit to use it to gain access to your computer. An example would be a specially formed .pdf file attached to an interesting email. You try to open it and your Reader is unpatched (still has the vulnerability) - now the hacker has their way into your pc!

As a result, we need to be careful that the downloaded Adobe Acrobat Reader came from Adobe. Make sure you get the updates from Adobe. Make sure you have the latest version and latest updates installed.

If not your pc may have been invaded by the hackers, in which case you may either be able to use good current versions of up to date Anti Malware software to remove it. Sometimes you may need their special removal tools. If it is too hard to detect or remove you may have to redo your hard disk and Windows installation from scratch.

Again, always be sure that your tools come from reputable, known sources.

Mary Winch

Hi John,

I believe Adobe Reader is still 9 or at last update 9.5. I purchased Adobe Acrobat 9 Pro several years ago and have been receiving messages to update the PDF writer to version X, but have not as it's too expensive.

Check with Adobe for latest version of Adobe Reader - as Howard says you may have been hacked.

I also purchased Nuance PDF converter at a much lower price than Adobe Pro - from Newegg. This writes and converts PDF files.

I'm using Avast free SuperAntiSpyware and two other free programs - my new Gateway came with Norton (which I removed) and a 6 month free CA Security system - that I downloaded.


Clayton Kreiger

You have your pc checked. Or better yet, reformat it. Or maybe you need additional ram or processing power.

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