My latest phone bill was more than double the bill immediately before so I decided to look into why that was so.
It might be correct, but just maybe someone was playing games with my account, so I called Verizon's Customer Service Center at 1-800-837-4966. I questioned in particular the Verizon Regional Calls listing which does not contain the phone numbers that were called although years ago, that information was included in phone bills as a matter of course.
Customer Service told me that the list of phone numbers to which the Verizon Regional Calls were made can only be obtained on-line.
I went on-line and was informed via Verizon Live Chat, chat ID number 09301091149, that the list of phone numbers can only be obtained via Customer Service at the phone number above.
Continue reading "The Verizon Story - Part 2 John Dunn, Ambertec, P.E., P.C." »